Frequently Asked Questions
How do I book?
Use the enquiry form, email contact@roxybiniek.com or call +44 7517 378 250. For mobile treatments, please include your full address to confirm coverage and travel cost.
Which areas do you cover?
Central, South West and West London. Other areas by request (additional travel fees may apply).
How should I prepare?
Arrive a few minutes early (or have a quiet space ready at home). Please share any medical conditions, allergies or preferences in advance.
Is pregnancy massage safe?
Yes, treatments are adapted for each trimester with safe positioning and techniques. Prenatal lymphatic excludes the tummy area. Always inform me about your pregnancy and any complications.
Postnatal timing?
Natural birth: when comfortable and cleared by your doctor. Post C-section (first 6 weeks): consider Pregnancy Massage or Post-Surgery Lymphatic; after clearance, you can resume regular massage. Deep Tissue after ~12 weeks if no complications.
Post-surgery support
Lymphatic drainage helps reduce swelling and discomfort and supports healing; scar work included where appropriate. Courses are recommended for best results.
What products do you use?
Carefully researched and selected professional lines (e.g., Esthemax, DÉCAAR) focused on efficacy and tolerance.
Do you offer gift vouchers?
Yes — physical or e-vouchers from £50 to £500. Valid 6 months. See Gift Vouchers for full terms.
Payments & access
Cash, card and bank transfers accepted. Studio not wheelchair accessible. Car park available.
Cancellation policy
Please provide at least 24 hours’ notice to reschedule or cancel.